If your page has not updated from last month:

If you are an AOL user try refreshing/reloading the page. If that does not work try manually entering the alternate address below (which ever address you are not already using):
http://applewoodfarmquilts.com/BOM/page1.html
- or -
http://applewd.com/BOM/page1.html

If that does not work try using Internet Explorer (IE) to access the page. AOL may not be updating as it should. You can then save the page back to AOL.

If you are using Internet Explorer (IE) try refreshing/reloading the page. If that does not work go to the "Tools" pull down menu and select "Internet Options".

You should get a window called Internet Options. Under the "General" tab - Near the middle of the window you should see a section called "Temporary Internet Files".

There should be a button called "Settings". Click that and make sure it is set to check for newer versions of stored pages every time you start IE - or - every visit to the page.

Try the "refresh" again.
Try entering the alternate address as noted for the AOL users above.

Problems with PDF files:

PDF files are used to re-create pages in screen or in print in their original format. They work properly on 99% of computers 99% of the time. To view them you need Adobe Reader that is compatible with your computer. The latest is often not the correct version.

If you have an older system (PC or Mac), the latest Adobe Reader will not be compatible with your computer. For example, Adobe Reader version 7 is for Win XP will not always work properly on a Windows 98 system (version 6 is for Windows 98). Another version is for Vista, another for Windows 7 another for various Macs and so on and so on.

Please go to this link: Adobe.com and make sure you have the right Adobe Reader for your computer. If you have to install the proper version then first un-install the one you have first.

To find out what version of Adobe Reader you have; Open your Adobe Reader and select "Help" and then"About". It will tell you what version it is. To see what kind of Windows you have right click on "My Computer" and select "Properties". The go to the Adobe web site above to see if your Windows/Mac system and your Adobe Reader will play well together.

Firewall's
You may have a firewall that is blocking the file. Try temporally turning off your firewall (remember to turn it back on again).

If you get a blank page with a little "X" in the corner or some other strange error message when it tries to load on your screen:
Open your Adobe Reader directly from the start menu.
Go to "Edit" & "Preferences".
Select "Internet" from the Categories list.
Uncheck the box "Display PDF in browser. and click "OK". Your computer will probably want to reboot. After this is done try to open the Block from the web page again.

If it still does not work or if this was already done - or-
If you can see the text but some of the graphics are missing or incomplete:

From the BOM home page, right click on the current block link ("February Block", "March Block" etc.). From the pop up window select "Save Target As". Save the file to someplace you can find it again such as "My Documents" or your desktop with a new name. Then close the browser and try to open the file directly on you computer.

If the file looks good on screen BUT does not print properly or gives your error messages during printing:
With the document open on screen in Adobe Reader - go to "File", "Print", "Advanced". Select "Print as Image". This is not a normal printing mode and is slower but it can help resolve printing problems.

NETSCAPE / Firefox Users / MAC Users:
All of our computer systems here are PCs running IE so we can't offer much help.
Look through all of the items above, some of them may apply to your issue.
Make sure you have the correct Adobe Reader for your operating system (see above).
Try saving the file to your computer before opening it (see above).
Try using IE (just this once!)

Thank you.

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